FAQs

Here's a list of the most common questions.

If you have a question not answered here, please contact us.

How does the Worry-free Guarantee work?

It's simple: If you don't like it, return it and either get your money back or another canvas. No strings attached!

If a canvas needs to be returned because of a problem our end (product fault), we'll refund the total order price, including delivery charges. If we are sending out another canvas instead of providing a refund, we'll also pay for the shipping of the replacement canvas.

On the other hand, if you're are just not happy with the result through no fault of ours, then you'll need to pay for the return of the canvas and we'll refund the total cost less the delivery charges. If we are sending out another canvas instead of providing a refund, you'll need to pay for the re-delivery cost.

We highly recommend selecting delivery insurance when placing an order as it's a small fee and means if your order is lost / damaged we can simply re-print and re-send straight away.

And remember, the colour reproduction will be as accurate as the technology allows - but can't be guaranteed.